Fort Wayne & NE Indiana News

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Frontier Communications Hiring To Fill 60 Positions In Fort Wayne

Frontier Communications [NASDAQ: FTR] announced today it will hire 60 full-time residential sales and service consultants for the Customer Service Call Center located at its Midwest Region headquarters at 8001 W. Jefferson Boulevard in Fort Wayne.

On Friday, January 8, informational sessions will be held at Region headquarters at the top of each hour between 10 am – 2 pm and 4 pm – 6 pm with interviews immediately following. It is important to be prompt to secure a space in these sessions. The entrance and parking are located behind the building. Candidates must apply online prior to attending the job fair. For more information and to apply, visit and select “Search Jobs” and job #315245.

Applications must be submitted by January 29, 2016 to be considered for the anticipated start date of February 1, 2016.

"We’re very excited to offer more employment opportunities in the Fort Wayne area," said Dan Sullivan, Area General Manager for Frontier Communications. "Frontier is committed to putting customers first and to our local communities. Our employees live in the areas they serve and we support the local economy in the Fort Wayne area and Allen County."

Frontier’s Residential Sales and Service Consultant positions offer career-minded individuals the opportunity to thrive in a customer-focused environment. The new employees will participate in an intensive, hands-on, 90-day training program. Frontier offers a competitive benefits package including paid time off, medical, dental, vision and a 401(k) Plan.

Expectations of successful candidates include:

-Ability to communicate effectively and care for customer needs, concerns and questions

-Customer-first focus

-Ability to meet and exceed individual sales and quality performance goals

-Problem-solving skills

-Attention to detail

-Professional appearance

-Team player

Frontier offers an extensive suite of telecommunications products and services for businesses and consumers. Residential sales and service consultants are responsible for selling services such as Internet, phone, television, Frontier FiOS, and Frontier Secure PC support services. They also assist customers requesting installation or changes to telephone, Internet and related services.

"We count on our consultants to create an outstanding experience for both new and existing business and residential customers," said Sullivan. "Our team members are experts on our products and services and are passionate about finding the perfect solution for each customer’s communication needs."

Frontier Communications is an Equal Opportunity Employer. Frontier Communications does not discriminate on the basis of race, color, creed, religion, sex, national origin, age, marital status, citizenship status, disability, sexual orientation, veteran status or any other protected class. Frontier is proud to have a 100 percent U.S.-based workforce, and places a priority on veteran-hiring.