Frontier Communications [NASDAQ: FTR] announced today it will hire 30 full-time residential sales and service consultants for the Customer Service Call Center located at its Mid-South Region headquarters at 8001 W. Jefferson Boulevard in Fort Wayne.
Candidates must apply online by visiting http://www.frontier.com/careers2, selecting “Search Jobs,” and entering job #315245. Applications must be submitted by March 4, 2016 to be considered for the anticipated start date of March 7, 2016. .
"We’re very excited to offer more employment opportunities in the Fort Wayne area," said Dan Sullivan, Area General Manager for Frontier Communications. "Frontier is committed to putting customers first and to our local communities. Our employees live in the areas they serve and we support the local economies in the Fort Wayne area and Allen County."
Frontier’s Residential Sales and Service Consultant positions offer career-minded individuals the opportunity to thrive in a customer-focused environment. The new employees will participate in an intensive, hands-on, 90-day training program. Frontier offers a competitive benefits package including paid time off, medical, dental, vision and a 401(k) Plan.
Expectations of successful candidates include:
-Ability to communicate effectively and care for customer needs, concerns and questions
-Customer-first focus
-Ability to meet and exceed individual sales and quality performance goals
-Problem-solving skills
-Attention to detail
-Professional appearance
-Team player
Frontier offers an extensive suite of telecommunications products and services for businesses and consumers. Residential sales and service consultants are responsible for selling services such as Internet, phone, television, Frontier FiOS, and Frontier Secure PC support services. They also assist customers requesting installation or changes to telephone, Internet and related services.
"We count on our consultants to create an outstanding experience for new and current business and residential customers," said Sullivan. "Our team members are experts on our products and services and passionate about finding the perfect solution for each customer’s communication needs."
Frontier Communications is an Equal Opportunity Employer. Frontier Communications does not discriminate on the basis of race, color, creed, religion, sex, national origin, age, marital status, citizenship status, disability, sexual orientation, veteran status or any other protected class. Frontier is proud to have a 100 percent U.S.-based workforce
