Frontier Communications [NASDAQ: FTR] announced today it will hire 15 full-time residential sales and service consultants for the Customer Service Call Center located at Midwest Region headquarters at 8001 W. Jefferson Blvd in Fort Wayne.
Applications must be submitted online. For more information about available job positions and to apply, visit www.frontier.com/careers2 and select "Search Jobs" and Job # 313944-798. Applications must be submitted by July 24, 2015 to be considered for the anticipated start date of August 3, 2015.
"We’re very excited to offer employment opportunities in the Fort Wayne area," said Dan Sullivan, Area General Manager for Frontier Communications. "Frontier is committed to putting customers first in all we do and to our local communities. Our employees live in the areas where they work, and we are pleased to support the local economy in the Fort Wayne area and Allen County."
Frontier’s Residential Sales and Service Consultant positions offer career-minded individuals the opportunity to thrive in a customer-focused environment. Key performers in these positions can earn $40,000 annually. The new employees will participate in an intensive, hands-on, 90-day training program. Frontier offers a competitive benefits package including paid time off, medical, dental, vision and a 401(k) Plan.
Expectations of successful candidates include:
-Ability to communicate effectively and care for customer needs, concerns and questions
-Ability to meet and exceed individual sales and quality performance goals
-Attention to detail
Frontier offers an extensive suite of telecommunications products and services for businesses and consumers. Residential sales and service consultants are responsible for selling services such as Internet, phone, satellite television, Frontier FiOS and Frontier Secure PC support services. They also assist customers who have requests for installation or changes to telephone, Internet and related services.
"We count on our consultants to create an outstanding experience for both new and existing business and residential customers," said Sullivan. "Our team members are experts on our products and services and passionate about finding the perfect solution for each customer’s communication needs."
Frontier Communications is an Equal Opportunity Employer. Frontier Communications does not discriminate on the basis of race, color, creed, religion, sex, national origin, age, marital status, citizenship status, disability, sexual orientation, veteran status or any other protected class. Frontier is proud to have a 100 percent U.S.- based workforce, and places a priority on veteran-hiring